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Discussion Starter · #1 ·
Hi - recently purchased an X-Trail Tekna with in built sat nav. I've always used a Tom Tom before which had the option of entering a post code. Can't see that it's possible with this one.............unless someone knows otherwise!

Thanks.
 

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Hi,

The X-Trail's sat-nav is excellent and the mapping is certainly better than my old top of the line Garmin.

However - as you have found - you have to find by address and not post-code. It's one of olny two flaws in an otherwise superb sat-nav.

The other flaw is that there is no speed camera database - I got the Novus Alpha for mine and it sits unobtrusively in the hole next to the 12V socket, and works pefectly from there.

I hope this helps.
 

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Discussion Starter · #3 ·
Thanks for that - won't waste any more time looking for post code entry!

I agree the in built sat nav is excellent............it actually knows where I live -unlike Tom Tom which always told me to 'turn around when possible' every time I pulled up outside!
 
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While you are on the subject, you may like to know that there is a problem with this system that I posted elsewhere. I live in Southern UK and it is not possible to calculate a route to anywhere in mid to north Scotland until I have reached the midlands. The same happens in reverse. This is a known problem and Nissan and Clarion have basically said that's the way it is. Tough. So I hope you are not travelling too far :roll:
 

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sydh said:
While you are on the subject, you may like to know that there is a problem with this system that I posted elsewhere. I live in Southern UK and it is not possible to calculate a route to anywhere in mid to north Scotland until I have reached the midlands. The same happens in reverse. This is a known problem and Nissan and Clarion have basically said that's the way it is. Tough. So I hope you are not travelling too far :roll:
Do you have an older X-Trail?

This does not happen with mine (bought new September 09).

When you first posted I sat in High Wycombe and it happily calculated a route to the north of Scotland.

Also, from Oxford, it also happily calculated a trans-European route to the other side of Austria.
 

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Discussion Starter · #7 ·
Thanks 'sydh' ............ interesting but I just had to go out to the car and plan a route to Scotland.
No problem at all from West Devon (I should be there by 07.30).
Looks like they may have sorted it!
 

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Only had my Tekna dci 173 "No Bose" for 2 weeks and still trying to learn the satnav ropes. The sales staff didn't seem too knowledgeable on it. I was told it updates automatically but the manual says it needs a disc.
Its current mapping is map 9-10 No1, XiE32021. Is that the latest? Where do I find out?
I used a Garmin Nuvi on my 2004 T30 XT and thought that was good but initial impressions are that this new kit leaves it for dead. Found an Italian address rapidly and plotted a good route. It has full post code search, with voice recog and a very impressive quick stop search facility. I haven't got the status button to do all that the manual says it should do yet and haven't got to grips with the audio fully either.
The manual seems to be wrong in some respects - eg air con LHD and RHD mixed up. Is there a Nissan site that answers querirs like the ones above?
 

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The current map is:-
2010
X7.0
KE2889997X09

I got mine last month.

Yes - you do need to purchase a DVD, it does *not* update automatically.

And, yes, it *does* leave the Garmin for dead. I was navigating in small villages in Slovakia where the Garmin (even with the Slovakia maps update) only showed the main road through the village, the X-Trail showed even the tiniest road in the village.

The only thing was, that with no cameras included I had to go and get a Novus Alpha (sits down next to the lighter socket, so no trailing cables) for the camera database.
 

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Thanks John, I'll contact the dealer about a DVD.
Does your device have the status button that shows audio / route / fuel economy info? According to the manual, mine is meant to but doesn't include air con info and I'm intrigued as to what form this takes. The kit is meant to include an image viewer to read files from the USB input but I can't get that to work either.
 

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Just to add my twopen'orth - my Tekna 173 is just a week old & it too has map version 9-10 No1, XiE32021. I don't see the direct comparison with "2010 X7.0" although I see on the NavTeq site that is how the system is described (rather than version).

I wouldn't be suprised if our versions are out of date, but I also would be suprised if you could get an upgrade FOC. Seems crazy that one would have to pay but I expect the dealer would hide behind the logistics of production (although of course it could be updated at the time of the PDI).

As you might expect, my version also lacks the air con info.

I'd be interested if anyone gets progress with this or can clarify the numbers.

In the meantime, I agree that it seems a good, comprehensive & usable system, although I couldn't find the targetted pub in its database last night - thank goodness for instinct :)
 

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Hi Ron,
I have asked the dealer to contact the Nissan technical rep so I hope to get an answer to all the queries. Have you been able to access the image viewer on the system? I have no great desire to view pics on the screen but loaded a few onto a usb stick to try what was in the manual. No sign of image viewer under the settings menu. I suspect the manual hasn't been updated for "No Bose" cars.
 

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No I haven't tried an image yet just pleased that iPod connects ! Will try image sometime.

Do you have an iPod ? Only glitch I've come across is the Artist list is disabled. Not sure if it's because there are too many to display ? Or a bug ? Irritating rather than a problem.
:eek:fftopic:
I did wonder about the audio system - what do you mean by "no Bose" ? Was there a change in standard spec ?

Cheers.
 

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My MP3 player is a cheapo Sansa not an Ipod and I haven't been able to make it work. I doubt that it's compatible. For that reason I put all my music on a usb stick instead.
When I ordered the car, the dealer explained that there had been a change in spec from the brochure, The Bose audio system speakers had gone in favour of better navigation system / music box. I'm not fussed about hi-fi / best brand speakers so I accepted this without further query.
Somewhere in the manual there is an illustration where Bose comes up - under settings I think. Also the manual illustrated air con controls like mine and indicates it is LHD. Apparently Nissan aren't the best at updating manuals or issuing amendments. Still pleased with car so far. These are minor irritations prompted by reading manual chapter and verse - I don't usually bother much but had to, to get to grips with the sat nav.
 

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uptodat said:
Thanks John, I'll contact the dealer about a DVD.
Does your device have the status button that shows audio / route / fuel economy info? According to the manual, mine is meant to but doesn't include air con info and I'm intrigued as to what form this takes. The kit is meant to include an image viewer to read files from the USB input but I can't get that to work either.
I don't think mine has this - it's a 59 plate, but the very last of the "Sport" range (they had run out of the "Aventura" - the equivalent of the "Tekna" as I would have had that).

Mine does not have a USB.
 

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Patience with Nissan wears thin!
I had to return to the dealer for the salesman to verify my issues. After several weeks he had been unable to get any information and told me to email Customer Services.
I immediately did so and after several more weeks I had to return to the dealer for a technician to verify the issues and email specialists.
A week on after I chased, I am told that's just the way it is with manuals. They don't "fit every car" and there is no explanation as to why these features don't exist or work on my new top of the range model. As for satnav version, the dealer states that they are checking part numbers and no satisfactory response has yet been received.
That's how I feel too!
Three months on and no answers. Very disappointing Nissan.
See how Skoda do it!
 

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The impression I get is that Dealers have not yet caught up with Consumers' attitudes & expectations on technology - anything outside of the core engineering is viewed as an "option" & although they're keen to highlight features during the sales process they don't have the expertise / training / back-up to provide detailed support.

I heard a similar story form a recent Audi purchaser.

The problem I have with not listing Artist names from my iPod is still there - my sons earlier iPod model worked but I haven't had the energy to try someone else's or to challenge the Dealer again yet, although I probably will at some point as he never responded to my questions on the paint treatment & I've not received my [RAC] Service Pack which is probably overdue now (3 months since purchase).

When I asked about my firmware version the Dealer was reluctant to do what I thought would be a simple look-up on a database or fact sheet for the car. Hence the above trial & error approach on the iPod.
 

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An update:
I have been back to the dealer's twice to try and load satnav update DVDs. Neither worked. I have had several more contacts with Nissan customer services and am currently awaiting a response. I have also contacted Navteq customer services in Holland who were quite helpful but....
As a result of my research, and noting other threads here - "2010 satnav DVD" and T31 (latest model) audio Bose", I think I understand the situation - which is more than be said for my dealer and Nissan Customer Services!
When I test drove the T31 at one dealership, it had the Bose system and DVD satnav.
When I ordered at another dealership, it was marked up "No Bose" on the order form. When I asked what this meant, I was told that a different system was now in use with fewer speakers but otherwise there was no change.
In fact the "no Bose" system means that a Nissan Connect premium HDD Satnav and Music system is installed. Presumably the absent features mentioned in earlier posts only apply to the Bose version.
As regards map updates, Navteq state that, unlike the Bose version ie with the DVD satnav, for which they brought out update discs (to complicate matters these are either version 6 or version 7 according to the kit fitted), they are not taking responsibility for providing updates for the HDD system and that will be down to Nissan. They also say that there is no update yet available anyway so the 9-10 No 1 map in my car is still meant to be current.
This surprises me since changes two or three years ago on the A road network aren't shown. Maybe they aren't on the Jan 2010 released Navteq update discs either. It will be interesting to see if, in a year or so, I receive any info about map update availability, and how it might be done.
Whilst accepting that manufacturers can constantly change spec and that manuals don't keep pace, my contention is that there should be a bank of expertise / knowledge base available to dealers and customers able to answer such queries. Such a facility is lacking at Nissan it seems and my opinion of the brand is lower as a result. Customer Services have done little to improve my view. The MD - Paul Wilcox has not responded to my email about these issues.
Perhaps if enough customers make contact about the confusion over satnav / sound system kit in the 2010 Xtrail, someone will get a grip and take a strategic view of how such issues can be managed effectively.
 
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