Yes, they do keep records just ring your main dealer and ask for the service manager and give him your Vin number and reg.ajtg1952 said:I have only had my X Trail a few days and I can hear the timing chain rattling when on a fast idle. Dissappears under load. I suspect it will not have participated in the re-call. Do Nissan keep records and is there a time barring on this re-call. In other words can I pull up to my local Nisson dealer and ask for the fix to be carried out?