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 Post subject: Re: Removing bult in satnav
PostPosted: Mon Feb 29, 2016 3:57 pm 
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Off Roader

Joined: Tue Jul 31, 2012 5:17 pm
Posts: 135
Location: Shropshire
Car:: X-Trail T31
Model: N-tec+
Year/Plate: '13 plate
Colour: Twilight grey
Nimby wrote:
... so the Connect1 unit itself has failed. Five days of warranty left...


My Nissan dealership have just confirmed it's failed. A replacement costs - would you believe - £2700. Dealer said Nissan may not approve it as "it's so expensive and close to the end of the warranty period".

Can they refuse legally?


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 Post subject: Re: Removing bult in satnav
PostPosted: Mon Feb 29, 2016 4:04 pm 
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Joined: Fri Nov 02, 2012 12:33 pm
Posts: 3097
Location: Ireland
Nimby wrote:

My Nissan dealership have just confirmed it's failed. A replacement costs - would you believe - £2700. Dealer said Nissan may not approve it as "it's so expensive and close to the end of the warranty period".

Can they refuse legally?


It depends - you'd really have to get the warranty and read the terms and conditions, to see exactly what your entitlements are. It would also be a good idea to phone https://www.gov.uk/consumer-protection-rights

http://www.which.co.uk/consumer-rights/ ... -goods-act

http://www.which.co.uk/consumer-rights/ ... or-repairs

Kind Regards,

Eoin


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 Post subject: Re: Removing bult in satnav
PostPosted: Tue Mar 01, 2016 11:58 am 
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Off Roader

Joined: Tue Jul 31, 2012 5:17 pm
Posts: 135
Location: Shropshire
Car:: X-Trail T31
Model: N-tec+
Year/Plate: '13 plate
Colour: Twilight grey
Yay! Nissan UK have approved the warranty replacement of the SatNav. Still can't believe the price - that's 10% of what the car cost new.


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